| Jack Hubbs: Aligning Customer Reality with Employee Perception |
Posted 01-24-12 - Do your employees know how your customers define a superior shopping experience?
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| Challenging the Meat Industry to Break the Pattern |
Posted 01-23-12 - The traditional mom, who has always been in charge of grocery shopping for the household, has evolved. Once trusting, hopeful and overly indulgent, today’s moms are more cautious, socially savvy and careful with their spending.
While the traditional shopper has changed, there is another consumer group that retailers can’t afford to ignore. Midan Marketing will be sharing insights into this emerging shopper group as well as several other consumer trends during its webinar, Breaking the Pattern, scheduled for March 20.
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| Jack Hubbs: Learning Resource for Future Business Executives and Owners |
Posted 01-12-12 - For those of you who are students of the supermarket business there is an abundance of information online at the websites of the major chains which operate as public corporations. For most of these websites you simply click on the investor information line and it opens up access to their:
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| What Happens To Old And Expired Supermarket Foods |
Posted 01-09-12 - As darkness falls, your local supermarket becomes a hive of activity. From canned vegetables and salad dressings to fresh vegetables and deli meats, countless items are removed from shelves by night staff. Approaching their expiration dates or because they are no longer at their peak quality, most stores consider them unfit for sale. With 15,000 different products in an average supermarket and 25,000 in a superstore according to the Food Marketing Institute (FMI), retailers in the US are lumbered with endless pounds of past-their-prime items every year.
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| Jack Hubbs: What did you learn this year which will help improve your financial results for 2012 |
Posted 11-29-11 - While it is still "top of mind" there is value in having a one hour meeting with department managers at store level as well as at headquarters level to discuss results achieved and improvements needed for next years November business.
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| Jack Hubbs: A Template for Building Your Sales Plan for 2012 |
Posted 11-14-11 - Templates provide organization and focus to the process of building a comprehensive marketing plan!
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| Jack Hubbs - Using Time of Day to Build Sales! |
Posted 11-02-11 - "Time of Day" is an effective promotional tool! It has the power to add excitement to your overall marketing plan for your customer.
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| Jack Hubbs: What have you planned to increase sales and profits during the holiday season? |
Posted 10-25-11 - Family gatherings, parties, and gift giving all peak during the next few weeks. How well have you positioned your business to meet all of these customer needs? Does the "shopping environment" in you store create an upbeat positive feeling for your customer? Have you had an employee meeting to review all the holiday programs and provide training and direction on "how to treat" your customer. This holiday season is to important for your financial success. To "assume" anything puts " financial results at risk.
Some of the items on your check list would include:
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| Jack Hubbs: Making the Tough Decisions |
Are you procrastinating on making an important decision?
Often you know the decision will have a positive affect on your business. However, because of "relationships" you hesitate to make the decision. Three categories of relationships are:
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| Jack Hubbs: Fundamental Knowledge to Improve Financial Performance |
Posted 09-27-11 - Do your department managers understand the fundamentals of retailing?
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| Jack Hubbs: Marketing Your Best Sellers |
Posted 08-30-11 - Product movement information is a testimonial of customer preference!
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| Jack Hubbs: Why Retail Sales Could be Strong in the 4th Quarter |
Posted 08-16-11 - Short term decreases in gasoline prices can make more of your customer's disposable income available for purchasing food and other items.
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| Jack Hubbs: Creating a Sales Event from a Movie! |
Posted 07-19-11 - Steven Spielberg's movie "Transformer" has created a huge opportunity to create a compelling Sales Event...
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| Jack Hubbs: Refreshing Your Store Image |
Posted 07-12-11 - You can refresh your store image without spending thousands on a remodel!
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| Department Manager's Mid-year Financial Analysis |
Posted 06-28-11 - Questions to be answered by department managers:
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| Jack Hubbs: Department Manager's Mid-year Financial Analysis |
Posted 06-29-11 - Questions to be answered by department managers
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| Jack Hubbs: Mid-year assessment of performance |
Posted 06-21-11 - For many organizations the assessment of how their doing is primarily focused on "the number". Numbers tell us the financial impact of what has happened during the past 6 months. They don't tell us "why". Of course it is the answer to "why" financial results are where they are which strengthen's our ability to repeat the results we like and improve upon those we don't like.
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| Jack Hubbs: Produce, Meat and Deli can achieve exceptional sales results for the 4th of July |
Posted 06-07-11 - Produce, Meat and Deli can achieve exceptional sales results for the 4th of July
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| JAck Hubbs: Store Employees and Storage Coolers Save Lives! |
Posted 05-31-11 - Training your employees for catastrophic events!!!
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| Jack Hubbs: How deep is your defense against fraud and theft? |
Posted 05-24-11 - How much shrink is your business experiencing?
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| Jack Hubbs: Transitioning Your Customer to Your Website |
Posted 05-17-11 - How much are you paying for the printing and distribution of your ad?
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| Jack Hubbs: Show your Customer the Savings! |
Posted 05-03-11 - Too often retailers create savings programs for customers, do a short term promotional blitz introducing the program, then leave the program in place with no further promotional support to communicate the programs value to the customer.
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| Jack Hubbs: Thinking Inside of the Box |
Posted 04-26-11 - What improvement can you make inside your store which will significantly increase sales and profits?
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| Jack Hubbs: Increasing Deli Sales for Easter! |
Posted 04-12-11 - Taking on Honeybaked Ham
How many spiral cut honey baked hams will you sell through your deli for Easter?
The hams Honeybaked sells are fully cooked when they are delivered to the Honeybaked store. They are refrigerated and sold from the cooler to the customer. Honeybaked store hours are typically from 10 am until 6 pm. Currently their half hams are selling for $6.62 lb. in some markets.
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| Jack Hubbs: Intelligent Pricing and Profits! |
Posted 04-05-11 - Price points and profits!
The objective of setting your price points are:
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| Jack Hubbs: The impact of inflation on your business! |
Posted 03-21-11 - Mathematically one might assume sales would go up at the rate of inflation. However, a number of variables interact with the rate of inflation.
As prices are increased to cover the higher cost of product consumers often reduce their purchases or shift the mix of what they buy to lower priced items or commodities.
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| Jack Hubbs: Using Beef to Drive Total Store Sales! |
Posted 03-08-11 - As a center-plate-item the purchase of beef by a customer triggers the purchase of a number of other items to complete the meal.
Beef consumption in the United States is second in the world. Only Argentina consumes more per capita.
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| Jack Hubbs: Using Beef to Drive Total Store Sales! |
Posted 03-08-11 - As a center-plate-item the purchase of beef by a customer triggers the purchase of a number of other items to complete the meal.
Beef consumption in the United States is second in the world. Only Argentina consumes more per capita.
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| Jack Hubbs: How to Double Rotisserie Chicken Sales! |
Posted 03-01-11 - You can create a number of items for your meal solution program from the rotisserie chicken program. The sales potential from by-products can easily double the sales you are currently achieving.
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| Jack Hubbs: High Prices Plus No Frills Equals No Future |
Posted 02-22-11 - Not Everyone Can Be A Low Price Operator
The economy has benefited the no frills, limited assortment, and everyday low price retailers. There are a number of retailers who do not fall into any of those categories and are successful. Many of them use
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| Jack Hubbs Weekly Column: A Store Full of Cash |
Posted 02-14-11 - Every item in your store is just one step from becoming cash!
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| Jack Hubbs: The Importance of Department Managers |
Posted 02-08-11 - What are some of the responsibilities of a department manager?
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| Dairy Alternative Beverage Market Reached $1.33 Billion in 2011 |
Posted 01-30-12 - Led by rising sales of almond milk, the market for dairy alternative beverages reached $1.33 billion in 2011, according to a new report from Packaged Facts. The report states that as consumers seek out healthier substitutes for dairy drinks, many are increasingly turning toward consumption of soy milk, almond milk, and rice milk.
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| IDFA: Flavored Milk Ban Could Reduce Overall Milk Consumption |
Posted 01-30-12 - As the U.S. Department of Agriculture (USDA) releases the final regulations governing the reimbursable school meal program, the International Dairy Foods Association has expressed concern over the restrictions on flavored milk, which they fear could reduce overall milk consumption in schools.
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| FMI Midwinter Video Coverage |
Posted 01-30-12 - Supermarket News will broadcast video interviews from the FMI Midwinter Conference on Tuesday, January 31. Don’t miss these important discussions with key industry leaders, including:
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| 'Achtung' meets 'Mais oui' in Tennessee |
Posted 01-30-12 - The chief executives of both firms portray a new style of leadership that conveys multicultural, rather than ethnocentric, viewpoints. "You're going to see more collaboration in different geographical zones, around capacities, around platforms, around engines," Carlos Ghosn, chief executive of Renault and Nissan (NSANY) proclaimed at the North American International Auto Show in Detroit.
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| As Food Prices Rise, How Will Retailers Respond? |
Posted 01-26-12 - The reality is that many food prices, due to late plantings, weather conditions and natural disasters, are on the way up. Many retailers have elected to hold pricing and absorb the difference, but for how long?
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| The U.S. vs. Rock ’n’ Roll |
Posted 01-25-12 - A guitar factory hardly seems the setting for a federal raid and a ferocious debate about regulation at home and rain forests abroad. In August federal agents raided Gibson plants in Nashville and Memphis in search of evidence that the company had illegally imported ebony and rosewood from India, to be used for fingerboards. At the main Nashville plant, two dozen agents from the U.S. Fish and Wildlife Service and the Homeland Security Dept. rushed in with guns on their hips and zip-tie cuffs dangling from their chests.
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| Waffle House a warm, welcome oasis for late-night travelers |
And the chain is so renowned for its risk management and disaster preparedness skill that the Federal Emergency Management Agency has an informal metric called the "Waffle House Index," which associates the severity of a disaster with the extent to which local Waffle Houses are still serving meals.
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| Americans cut consumption in face of record gasoline prices |
Posted 01-18-12 - Today, the U.S. average price for a gallon of regular gasoline is 28.5 cents a gallon higher than it was a year ago, according to the AAA Fuel Gauge Report. In California today, prices are 34.1 cents a gallon higher than those of last year. But if the Martin Luther King Jr.holiday is any guide, the fuel bite today won't be any worse on American wallets than it was last year.
What gives?
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| Do Supermarkets Care? NGA Survey Says They Do |
Posted 01-17-12 - For the first time this year, the survey polled shoppers about whether their primary supermarket “cares” about them, and found that about 89% agreed that it does — 34% wholeheartedly, and another 55% who said they felt a “moderate” amount of caring from their store. Only 2% responded “not at all,” and the rest said their store “barely” cared about them.
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| 4 Keys for Successful Project Leadership |
Posted 01-17-12 - We always talk about project management but rarely discuss project leadership. There’s a difference.
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| Bona Fide C-Store Expert Reveals Industry 'Secrets' |
Posted 01-16-12 - Convenience stores might not top the average person's list of marvelous technological achievements, but as The History Channel's Modern Marvels makes clear in an episode on the c-store phenomenon, there is much more to America's go-to pit stops than coffee, soda, snacks and hot dogs. These remarkable profit centers are carefully designed for maximum speed and efficiency, said Joseph R. Bona, president of the retail division for global branding firm CBX, who is featured in on-camera interviews for the recently aired program.
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| Too Much Office Chatter? What a Business Owner Can Do |
Posted 01-12-12 - How much chatter is OK when there's work to be done? And, what if the discussions get a little heated? Small business owners have a few things to consider when workers get distracted by what's going on outside the company. First, don't be an ogre if your staff is generally hard-working. The key is to prevent a work atmosphere that's unpleasant.
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| Dollar Store Earnings Fatten On Food Sales, But Neighbors Say 'Stay Out!' |
Posted 01-12-12 - With food prices rising and incomes going nowhere, dollar stores are thriving, luring squeezed customers -- many from the middle class -- with discount ramen noodles, frozen casseroles and other packaged food. But health advocates say cheap food comes at a high cost and some communities are battling to keep the stores from proliferating.
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| As Food Prices Rise, How Will Retailers Respond? |
Posted 001-12-12 - I quite doubt that we will start to see television commercials that tout “we've raised the prices on over 6,000 items just for you”; however, the supermarkets that ran with the opposite message just a year or so ago are now about to pay the price.
Not just the price on the foodstuffs lining their shelves, but the price of consumer confidence.
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| 14 Ways to Make Work More Enjoyable in 2012 |
Posted 01-11-12 - The past several years haven’t been much fun—the poor economy has taken a toll on business psyches. But the latest surveys show small business optimism continues to rise. It’s time to get out of that downtrodden rut and start enjoying what you do again. Here are 14 tips to help you turn up the fun-o-meter in the coming year.
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| The 6 best words in customer service |
Posted 01-11-12 - Two comedians can tell the exact same joke, with the same timing, and one will have people rolling in the aisles while the other will get blank stares and an awkward golf clap. The joke itself may not even be funny, but the difference can come down to a single word choice. The same can be said for customer service -- the delivery often determines the reaction.
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| To What Lengths Would Your Employees Go for a Vacation? |
Posted 01-11-12 - Mismatching, poorly aligned fonts on a (forged) death certificate brought about the firing of a New York City schools employee who'd whipped up the faux document so she could have a few extra vacation days in Costa Rica.
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| Private Brands Summit Slated for Dallas |
Posted 01-10-12 - The Food Marketing Institute (FMI), Arlington, Va., will be offering retailers and store brand suppliers a chance to discover new opportunities in private brand development and food retailing during the Private Brand Summit, part of FMI2012, the Food Retail Show.
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